DiVitas Mobile Unified Communications in action

I love what we do!

by Jenni Adair

I'm soooooo excited to have the ability to bring my desk phone with me when I am on the road. This means I don't have to miss important press calls anymore when I'm not in the office. And it means no more surprises each month when I open my cell bill. It means I can check my email from the road and transfer a misdirected call to a co-worker’s 4-digit extension.

Of course having a desk phone in my pocket doesn’t necessarily mean I will answer the phone every time it rings. Like most people, I may be wrapped up with another work matter … or taking some personal time. I just like having the option.

Here’s an example of the convenience my new DiVitas-enabled Nokia E61 mobile phone gives me. I was driving to lunch the other day to meet my buddy, who is one of the founders and president of Voce Communications (a 40-person PR agency in Palo Alto), and I was running late. So.......what did I do? I clicked through the contact list on my E61 (while driving I might add), found my buddy’s number, and simply did ‘click-to-call’ to tell him that I would be late.

As recently as a week before that, the only mobile device I had was my personal cell phone, and I don't have his contact info – or many business contacts, for that matter – plugged in there. So I couldn't have called him to let him know I was running late. That was very cool!

I also picked up a phone call early this morning. It was a vendor calling from London (not a call I would normally pick up before work hours, but I thought what the heck). The call quality was crystal clear. It was amazing. Later this morning, I dialed my co-worker’s four-digit extension and chatted about a meeting … while driving to work and then walking up the flight of stairs to our office to get to my cube.

In a nutshell, what I’m doing is roaming seamlessly, and saving my company a bunch of money on cell costs. When I’m on my home WiFi, my phone communicates over the wireless network (basically a free call). If I walk out the door, the phone automatically switches to cellular once we are out of WiFi range, and my call continues without dropping and without any intervention on my part. My DiVitas-enabled Nokia does all the work for me while I gab away. Should I reach the office, still engrossed in my phone conversation, DiVitas will work its magic once again by automatically making my call roam over to WiFi again.

I know you can’t love an inanimate object, but I really love (having) this phone. It’s making my job so much easier and it was really easy to set up (this is huge, considering it’s coming from a person who still can’t return a text message).

Granted I’m surrounded at work by the engineering geniuses who created the DiVitas technology, and they’ve been super helpful with tips and tutorials to get me started. But when I’m home, I’m on my own. Logging on to my personal WLAN was pretty much a 1-2-3 process and I only needed to do it once.

Now I can take that call from London, walk out the door to my car (my call automatically roams to cell and I don’t have to do a thing to make that magic happen), and continue the conversation with safe lane-changing as my biggest concern.

As an end user, I’ve really enjoyed every moment made easier by this handy, versatile phone. But even as much as I’m glad that I will miss far fewer calls and messages, and that my phone conversations are guaranteed to roam with me wherever I go, my company is really the big winner here. I am way more valuable to DiVitas if I’m more available and therefore more productive.