Joy of one number

by Kamesh Velu

As an SQA Lead in an energetic startup like DiVitas, I have a job that is both demanding and interesting, and it’s typical for an average successful startup! With this semi-workaholic lifestyle, I find myself away from my home phone most of the time. I was really missing the fun of talking live with my friends. As I was so wrapped up with my work at the office, most of the time communication with them was just returning their voice mails, and receiving theirs back. Most of the time it was just droopy chit-chat like, “hi, how-are-you and bye.”

To overcome my social issue, I tried configuring my home VoIP phone to simultaneous ring my home and cell phone. This way I could pick up the call from either one. I had kind of solved my problem, but it wasn’t the greatest solution because of my patchy cell coverage. You know, notoriously bad in-building cellular reception interfering with the conversation. The other downside is it impacted my cell bill big-time because now most of my calls were being routed to my mobile phone vs. home phone. Every call cost me at least one minute of airtime.

But once we deployed the MCA solution internally, my social life changed for the better! I now have all of my numbers routed to one phone – my DiVitas handset – and now I am back to having all those lively buddy-buddy talks with my friends. What did I do? It was kind of similar to what I had done previously with the simultaneous ring, but this time I configured my home phone to simultaneously ring my DiVitas MCC number on my dual-mode phone instead of my personal cell number. The best part is that DiVitas uses WiFi when ever it is available so my cell bill has pretty much evaporated, and the voice quality is great.

And although being “always available” was originally motivated for personal reasons, having a DiVitas device has made me a more productive worker (this is a good thing as this is why DiVitas issued the phone to me!). Whenever I step away from my office, say, to a coffee shop, I don’t have to worry about missing important work calls because the MCC seamlessly roams to cell once I’m out the door and beyond WiFi range.

Now I have my home number, cell number and my office number follow me where ever I go!! I’m always within reach, whether it’s a friend, family member or co-worker trying to get a hold of me.